Code of Practice

Here at Whitewed, we know that you want to choose the best venue and suppliers for your wedding day, as mistakes can be costly - and stressful.

We've vetted and approved each and every one of the wedding venues and suppliers that you'll find in this directory, and have requested that they abide by our wedding directory Code of Practice. This means that each one must:

• Respond to enquiries within 48 hours of receipt

• At all times conduct business in a professional and positive manner

• Use legally sound contracts and terms and conditions

• Offer a free of charge, without obligation initial meeting either in person, by telephone or video call

• Respect client privacy at all times and work on a totally confidential basis

• Always work in their client's best interests

If you feel that any of the above elements of the Code of Practice have been breached by one of our vetted wedding venue or supplier members please get in touch, we'll take your complaint seriously and investigate thoroughly on your behalf.